Karen H. Richardson, CAPM
Contact: KHRichardson5@gmail.com
Phone: 502-296-7634

Professional Summary

Professional with project management experience who has earned the CAPM and is eligible for the PMP exam. Strengths in IT communication strategy and problem-solving. Experience in industries that include IT, healthcare, education, professional services, non-profit, and retail.

Professional Skills

  • Project management
  • IT Communications and strategy
  • Brand management
  • Strategic marketing
  • Video production
  • Content writing
  • Critical thinking/problem-solving
  • Create order from chaos

Professional Roles

Humana (KForce) (2020 – present)
IT Communications Consultant

  • Develop a communications strategy for IT projects
  • Work with the project team to develop communications campaigns around enterprise-wide software deployments
  • Write articles for enterprise-wide distribution through an intranet
  • Subject matter expert (SME) Microsoft Office 365 Suite of Technology including SharePoint Online and Teams

National Center for Families Learning– national non-profit (2017 – 2020)
Director of Communications

  • Manage projects around family-oriented national strategies (39 states)
  • Work with executive leadership to define and drive strategic and operational initiatives
  • Production coordination for national conference of over 1,000 attendees
  • Develop and implement national communication/media strategy
  • Develop audience-driven marketing strategy
  • Content creation for multiple mediums
  • Script development for video production
  • Lead and track social media engagement on three platforms
  • Lead communications team (including hiring and dismissing)
  • Develop and manage $250,000 department budget
  • Execute public policy tactics

K.H. Richardson & Co., llc –marketing & communications (2011 – 2017)

  • IT Communication strategy for statewide stakeholders
  • Collaborative team participation
  • Evaluate/establish a marketing plan
  • Project planning and coordination
  • Advertising copy development
  • Task tracking and organization
  • Campaign driven results
  • Social Media Strategy

Christian Academy School System – four-school system with 3,000 students    (2009 – 2011)
Director of Development & Alumni Affairs

  • Develop and implement campaign strategy
  • Establish communication plan and strategy to engage donor/stakeholders
  • Establish process for pledge tracking and collection
  • Develop strategy for two capital campaigns
  • Establish annual alumni events

Sunrise Children’s Services –non-profit agency that cares for children who have been abused (2005 – 2009)
Vice President of Marketing & Advancement

  • Organization spokesperson
  • Develop the strategic fundraising, communications and marketing plan for the agency
  • Develop and manage department budget
  • Supervise a staff of nine employees
  • Supervise and responsible for a department fundraising goal of $3.5 million annually

Director for Communications

  • Develop and implement state-wide agency marketing and public relations plan focusing on the name change to Sunrise Children’s Services
  • Develop a communication strategy for internal and external stakeholders
  • Develop and manage annual communications budget of approximately $400,000
  • Annual giving event planning
  • Media relations including implementing a crisis communication plan
  • Recreate the look of marketing materials including quarterly newsletter into a magazine


B.A. in Journalism, Western Kentucky University

  • Public Relations major, Writing and Business minor
  • Certified Associate in Project Management (2020)
  • Leadership Louisville Graduate (class of ’02)
  • Focus Louisville Graduate (September 1994)


Leadership/Board membership

  • Project Management Institute current member
  • Maya Collection board of directors, secretary (2020 – present)
  • Youth group leader (2013 – 2018)
  • School of the Arts Booster President (2012 – 2018)
  • Kentucky Shakespeare Festival board member (2009 – 2015), past chairman
  • Hands-On Louisville founding board (2003 – 2006)
  • Focus Louisville Alumni board (2003 – 2004)
  • The Mint Jubilee – a derby-eve celebrity gala with over 1,000 in attendance
    • Chair Emeritus (1997 to 2006)

Teaching/Committee membership/Honors

  • Junior Achievement Classroom Volunteer (1999 – 2002)
  • Daybreak Instructor (2003-2010)
  • Leadership team for Singles Ministry, Southeast Christian Church (2005 – 2008)
  • Business First 40 Young Business Leaders under Forty recipient